An evaluator and optimizer is an AI agent that monitors results, compares them with metrics and suggests or applies adjustments to improve the performance of a process. It combines critical evaluation capability with optimization capability to achieve better results.

How it works

The agent consists of: (1) collecting performance metrics, (2) comparing with the goal, (3) generating improvement hypotheses, (4) applying adjustments (such as the workflow, AI model, parametrization, or human approval) and (5) measuring the impact of changes. The process is iterative: evaluate, adjust, verify.

Practical example

A customer service evaluator assesses: response time, satisfaction rate, resolution and complaints. If dissatisfaction rises, the agent suggests: reducing wait time, task distribution, scaling up teams or adjusting email copy. After applying, the agent measures the impact and adjusts again.

  • agent: AI system that executes tasks
  • metric: performance measure
  • optimization: improvement process

How to test today

Choose a simple indicator (error rate, response time, satisfaction) and use an A/B test agent to see how optimization affects the indicator over a few weeks.

Frequently asked questions

  • What is an evaluator and optimizer? It is an AI agent that monitors results, compares them with metrics and suggests or applies adjustments to improve performance.
  • How does an evaluator and optimizer work? It monitors metrics, compares them with objectives, generates improvement hypotheses, applies adjustments and measures impact, in an iterative and continuous way.
  • Do I need a special model? A generic reasoning model with a clear definition of metrics and constraints can already act as an evaluator and optimizer. For critical applications, adding human reinforcement is recommended.