An AI agency is a company that creates and delivers artificial intelligence based solutions for clients. Unlike a consultancy that only advises, the agency implements: it builds chatbots, automations, code agents and multi-agent systems tailored to the client's business.
How it works
An AI agency combines technical knowledge of models, APIs and orchestration tools with the ability to deliver complete projects. The typical flow involves problem diagnosis, approach selection, development, testing and delivery with documentation. The agency can work on one-off projects or on recurring contracts for maintenance and evolution.
Demand for AI agencies has grown with the popularization of model APIs and agent tools. Companies that do not have an internal technical team hire agencies to validate ideas, create prototypes or automate processes. The business model varies: fixed project, monthly retainer or performance based billing.
Practical example
An AI agency is hired by a logistics company to automate the classification of customer emails. The agency creates a flow that uses a model to categorize each email by urgency and topic, and forwards it to the correct department. The project includes integration with the existing ticketing system and team training.
What it is for
AI agencies accelerate the adoption of artificial intelligence in companies without a dedicated team. In bridgecode, an agency can orchestrate agent squads to deliver projects faster, with each agent handling a part of the work in parallel and in isolated spaces.